Privacy Policy

Effective Date: 01 September 2025

At WLS, we respect your privacy and are committed to protecting your personal data in line with the Personal Data Protection Act 2010 (PDPA 2010) of Malaysia. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

When you use our website, we may collect:

  • Contact Form Information: Name, email, phone, company, and message (only for inquiry purposes; not stored in the website).
  • Technical & Statistical Data: IP address, browser type, device information, and pages visited (via server logs and analytics tools).
  • Cookies & Advertising Data: Through Google Ads, Meta (Facebook/Instagram), and other advertising platforms, cookies or pixels may collect data for remarketing and advertising purposes.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries submitted through our contact form.
  • Improve website performance and user experience.
  • Monitor traffic, usage trends, and security.
  • Run marketing and remarketing campaigns through Google Ads and social media platforms.

3. Use of Cookies & Remarketing

  • Our website uses cookies, tracking pixels, and similar technologies to support advertising and analytics.
  • Third-party vendors, including Google and social media platforms, may show you WLS ads across the internet based on your visits to our site.
  • These third parties use cookies to serve ads based on your past visits and interests.
  • You may opt out of personalized ads anytime by adjusting your browser settings or visiting the Google Ads Settings page and respective social media ad settings.

4. Disclosure of Data

We do not sell or rent your personal data. Data may be shared only with:

  • Service providers that support our website, analytics, and advertising campaigns.
  • Legal or regulatory authorities if required by law.

5. Security of Data

We implement reasonable measures to protect any personal data collected. Please note that while we take precautions, no method of online transmission is fully secure.

6. Data Retention

  • Contact form data is not stored on our website; it is sent directly to our email for processing inquiries.
  • Analytics and advertising data are retained according to the policies of Google, Meta, and other third-party providers.

7. Your Rights Under PDPA 2010

Under Malaysian law, you may:

  • Request access to your personal data (if applicable).
  • Request correction of your personal data.
  • Withdraw consent for us or third parties to process your data (which may affect remarketing functions).

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

10. Contact Us

For questions about this Privacy Policy or to exercise your rights under PDPA 2010, please contact:

WLS Group

No.39, Lorong Cungah,
42000 Port Klang,
Selangor D. E., Malaysia.

+603-31665890

cs@wlsshipping.com